As Yükhub Logistics Inc. (“Yükhub” or “the Company”), we attach importance to the security of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”). This disclosure statement has been prepared to explain the purposes for which your personal data is processed, how it is protected, and your rights.
1. Data Controller
In accordance with the KVKK, your personal data is processed by Yükhub Logistics and Fulfillment Services Inc. as the data controller.
2. Personal Data Processed
Personal data processed by Yükhub may include the following, depending on the service provided:
Identity information (name, surname)
Contact information (phone number, email address, address)
Customer transaction information
Order, delivery and logistics information
Billing and financial information
IP address, cookie information
Legal process and request information
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
Providing logistics and fulfillment services
Executing order, warehousing, packaging and delivery processes
Managing customer support and communication processes
Executing contract processes
Performing billing and accounting operations
Fulfilling legal obligations
Improving service quality and ensuring customer satisfaction
Executing information security processes
4. Transfer of Personal Data
Your personal data may be transferred to:
Personal data may be transferred to:
Cargo and logistics business partners
Authorized public institutions and organizations
Financial advisors and legal consultants
Information technology and infrastructure service providers
In accordance with Articles 8 and 9 of the KVKK (Personal Data Protection Law).
5. Method and Legal Basis for Collecting Personal Data
Your personal data is collected through:
Website
Contracts
Electronic forms
Email, telephone and other communication channels
based on the legal grounds specified in Articles 5 and 6 of the KVKK:
Establishment or performance of a contract
Fulfillment of legal obligations
Legitimate interest
Explicit consent
6. Retention Period of Personal Data
Your personal data is stored for the periods stipulated in the relevant legislation or for the period required by the purpose of processing, and is deleted, destroyed or anonymized upon expiration of this period.
7. Your Rights Under the Personal Data Protection Law (KVKK)
In accordance with Article 11 of the KVKK, as data subjects, you have the following rights:
To learn whether your personal data is being processed
To request information regarding processing if it has been processed
To learn the purpose of processing and whether it is being used in accordance with its purpose
To know the third parties to whom it has been transferred domestically or internationally
To request correction if it has been processed incompletely or incorrectly
To request its deletion or destruction in accordance with the KVKK
To request that the processing be notified to the third parties to whom it has been transferred
To object to a result that is detrimental to you as a result of analysis by automated systems
To request compensation for damages if you have suffered damage due to unlawful processing
You have these rights.
8. Application Method
You can submit your requests under the KVKK to our Company in writing or via the email address info@yukhub.com.tr. Your applications will be finalized within a maximum of 30 days in accordance with the legislation.